FREQUENTLY ASKED QUESTIONS
How can I join the online gym?
All you have to do is sign up with an active email address, and you are ready to join the online gym.
Do I need a membership subscription to be active?
There is no membership subscription on Kanessa Virtual. All you have to do is pay a one-time fee for any class you are interested in, and it will be available instantly.
Is there a cancelation fee?
Absolutely not. If you don’t want to be part of Kanessa Virtual anymore, there will be no extra fee.
How long can I have access to the fitness videos?
All videos will be accessible to you for 72 hours. However, they will remain uploaded online.
Can I have my fitness training with my personal instructor here?
This is one of the major reasons for establishing Kanessa Virtual. The aim of this platform is to give you the opportunity to remain fit, even from home. One of the ways to make this happen is by having your personal instructor always accessible to you via online classes on this platform. Over here, distance doesn’t matter.